GafferSuiteBeta

Help & Support

Frequently Asked Questions

Concise answers about accounts, team linking, access, payments and GafferSuite’s features.

Account

What can I use with a free GafferSuite account?

A free account includes Gameweek Hub and FPL News.

Do I need a Season Pass to use GafferSuite?

No. Free features remain available without a Season Pass. The premium decision tools require an active Beta Season Pass, trial or administrator access.

How do I verify my email?

Use the verification link sent after signup. If it has expired or did not arrive, request another from the verification screen or your Account page.

What happens if I forget my password?

Use Forgot password on the sign-in page to request a single-use password-reset link.

FPL team linking

What is an FPL Entry ID?

Your public FPL Entry ID is the number that identifies your current-season FPL team.

Where do I find my Entry ID?

Open your FPL Points page in a web browser. The Entry ID is the number immediately after /entry/ in the address bar.

Can I find my Entry ID in the Premier League app?

The Entry ID is not displayed in the app. Open Fantasy Premier League in Safari, Chrome or another web browser instead.

Why do I need to temporarily change my FPL team name?

GafferSuite uses a one-time code in your public team name to confirm that the team belongs to you.

Can I change my team name back afterwards?

Yes. Restore your normal team name immediately after verification succeeds.

Does GafferSuite need my FPL password?

No. Never enter your FPL password into GafferSuite.

Can GafferSuite make transfers or changes to my FPL team?

No. GafferSuite provides decision support; you remain in control of every official FPL action.

What if I enter the wrong Entry ID?

Check the team and manager shown before confirming. You can go back and enter a different ID.

Can I change the team linked to my account?

A verified FPL team is locked to your GafferSuite account for the current season. Contact support if an exceptional correction is required.

Beta Season Pass

What is included in the Beta Season Pass?

Assistant Manager, Mini-League Analyser, Market and Player Analytics, plus the free Gameweek Hub and FPL News features.

How much is the 2026/27 Beta Season Pass?

£20 as a one-time payment for the remainder of the 2026/27 public beta season.

Is £20 a subscription?

No. It is a one-time payment, not a subscription.

Does the Season Pass automatically renew?

No. There is no automatic renewal or recurring payment.

How long does the Beta Season Pass last?

It provides access for the remainder of the 2026/27 season, subject to the Terms.

Will future seasons cost £20?

Future-season pricing has not been guaranteed.

Payments

How is payment handled?

Payment is processed securely by Stripe. GafferSuite does not store your card details.

When does Season Pass access activate?

Access normally activates after Stripe confirms the successful payment.

What should I do if payment succeeds but access does not appear?

Refresh your Account page first. If access still does not appear, contact support and do not create another payment.

How do refunds work?

Your statutory consumer rights are unaffected. For cancellation or refund enquiries, email support@gaffersuite.co.uk. Outside statutory rights, requests are considered reasonably based on the circumstances and payment record.

Product

How does GafferSuite make its recommendations?

GafferSuite combines historical FPL data with current player statistics, fixtures and your actual squad. Recommendations also consider practical constraints such as budget, available transfers, squad structure and chip strategy. The aim is to identify strong decisions from the information available — not to predict the future, and outcomes are never guaranteed.

What does Assistant Manager do?

It turns your verified squad and available evidence into transfer, captaincy, lineup, bench and chip guidance.

What does Mini-League Analyser do?

It compares your team with analysed rivals, including scores, overlap, captaincy, chips and important differences.

What is Market?

Market tracks your team value, bank, price changes and transfer activity.

What is Player Analytics?

Player Analytics helps you inspect and compare official FPL evidence, fixtures and GafferSuite projections.

What is Gameweek Hub?

Gameweek Hub is your live and historical view of your squad, points, rank, fixtures and matchday intelligence.

What is FPL News?

FPL News brings relevant football and FPL updates into one feed.

Is GafferSuite affiliated with the Premier League or Fantasy Premier League?

No. GafferSuite is an independent product and is not affiliated with, endorsed by or sponsored by the Premier League or Fantasy Premier League.